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New GFBM Android App
We have a new Android App for our customers. With our GFBM App you can
Request Service and Order Toner right from your Android powered device. The
App also has our company contact information and handy links to our
manufacturer websites.
To download the GFBM App search GFBM from the Android Market or
Click
Here for more information.
*iPad & iPhone App coming soon.
New Line of Color & Monchrome MFP's
Vibrant image quality, ultra reliability, superior performance and
proven productivity - the TASKalfa series will help your daily tasks and
help to maximize your document efficiency.
Launch the demo to learn more
Manage Documents Directly from Kyocera HyPAS Enabled MFP's
with SearchExpress
Birmingham, Ala. – October 28, 2010 - Executive
Technologies, Inc., the developer of SearchExpress Document Management software,
today announced the entire family of SearchExpress products can be integrated
into Kyocera’s HyPAS enabled multifunctional products (MFPs), allowing users to
capture, index, route, search and manage paper and digital documents.
For more
information....
Data Security
Kyocera Mita America Incorporates Advanced Data Security Into Multifunctional
Products Using API's Cryptek Netgard TM .
For more information....
For more information on Security and Compliance....
CBS News Report Copy Machines, a Security Risk?....
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Innovative HyPAS-enabled Tool Brings
Wireless Capabilities to Scanning
FAIRFIELD, N.J. – October 19, 2009 - Kyocera Mita America, Inc., one of
the world's leading document solutions companies, today announced the launch of
Capture2go, a free document capture application that utilizes Kyocera’s HyPAS
(Hybrid Platform for Advanced Solutions) technology and is available via the
Apple AppStore on iTunes for the iPhone and iPod Touch. Kyocera’s Capture2go
program allows end-users to seamlessly scan documents on the Kyocera TASKalfa
500ci series of multifunctional products (MFPs) for review and distribution on
the iPhone. In addition, once scanned into the iPhone, Capture2go allows the
user to email or print the document on any authorized Kyocera networked printer
for increased flexibility and mobility within the enterprise.
For more information....
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TASKalfa Color Copiers
Kyocera announces the TASKalfa series Color Multifunctional Systems.
Increased office productivity is your top priority. The Kyocera TASKalfa
Series of color multifunctional systems transforms your office, your workflow,
and your documents. Powerful, intuitive, and incredibly efficient, it makes a
bold, impression both inside and out.
For more information....
For an online Demo....
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Service and Technical Support
We at GFBM take pride in the quality of Service & Technical Support we
provide all of our customers. We know that your office equipment needs to be
operating for your business to be running smoothly.
GFBM employs a fully trained team of authorized
Kyocera Mita and Okidata service specialists. Their expertise will get your
office equipment up and running quickly and efficiently and, in the event of a
breakdown, they'll be on the spot with repairs. Besides Kyocera Mita and Oki we
will also apply our experience with most other manufacturers.
We also carry a full line of supplies and parts for your Kyocera Mita products.
From toner, to paper, to software, GFBM is your Kyocera Mita connection.
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Service: Our professionally trained service staff is
on hand to assure the quality and efficiency of your equipment. You can contact
us online 24 hours a day, 7 days a week.
Request Service
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Remote Support: We can connect to you via a secure
internet connection to help resolve your computer and network issues.
Remote Support
We use the "Bomgar" system for a
cost-effective, secure, hardware solution for remote customer support.
(On-line or phone based work is billed at $105/hr rate with a minimum charge
of 1/2hr and additional time billed in 15min increments.)
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Technical Support: For
questions related to drivers, utilities, machine functions and features, or
setups such as Scan to PC and Scan to Email please try a search of
our web site. If you don't find what you are looking for or need further
assistance please fill out a
Technical Support Request Form. In most cases, support questions will be
addressed within 24 hours of receipt.
Technical Support Request Form
*The
Technical Support Request Form should not be used for mechanical problems with
your machine. You should use the
Request Service page for mechanical problems.
You can also contact the manufacturer directly for Technical Support.
Kyocera Mita (800) 438-6482
Okidata (800) 654-3282
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