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GFBM Now Has Compatible Print Cartridges
We have Toners and Drums for major brand copiers, printers, and faxes.
- 50-60% Savings compared to OEM Products
- Volume incentive programs
- Maximize your Return on Investment in a challenging economy
For more information....
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Innovative HyPAS-enabled Tool Brings
Wireless Capabilities to Scanning
FAIRFIELD, N.J. – October 19, 2009 - Kyocera Mita America, Inc., one of
the world's leading document solutions companies, today announced the launch of
Capture2go, a free document capture application that utilizes Kyocera’s HyPAS
(Hybrid Platform for Advanced Solutions) technology and is available via the
Apple AppStore on iTunes for the iPhone and iPod Touch. Kyocera’s Capture2go
program allows end-users to seamlessly scan documents on the Kyocera TASKalfa
500ci series of multifunctional products (MFPs) for review and distribution on
the iPhone. In addition, once scanned into the iPhone, Capture2go allows the
user to email or print the document on any authorized Kyocera networked printer
for increased flexibility and mobility within the enterprise. For more information....
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TASKalfa Color Copiers
Kyocera announces the TASKalfa series Color Multifunctional Systems.
Increased office productivity is your top priority. The Kyocera TASKalfa
Series of color multifunctional systems transforms your office, your workflow,
and your documents. Powerful, intuitive, and incredibly efficient, it makes a
bold, impression both inside and out.
For more information....
For an online Demo....
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- How do I
place a service call?
- How do I get a meter reading (page
count) from my copier or printer?
- Where can I find drivers for my
printer or copier?
- My copies or prints come out crooked or
with part of the image cut off. How can I fix it?
- When using the document feeder I get
lines on the copies but when I copy from the glass the copies
are fine. How can I fix this?
- My fax is not working. What should I
check?
- I have an error in the display that I
can not clear. How can I clear it?
If you are having problems with your equipment, please contact or
service department during our business hours at (518) 793-7761, or
you can contact us through email at
service@gfbm.net, or place a
service call on
our website. When placing a service call please have details of the
problem you are having. The more information we can pass on to your
service technician the more prepared they will be.
Click here and
select you machine for instructions on getting your meter reading
(page count).
Click here and select you
machine for instructions on getting your meter reading (page count).
This is normally caused by your paper cassette guides not being
set properly. Check to make sure the guides are up against the
paper. Also check that the machine is set for the size paper that is
in the cassette.
This is normally caused by white-out, ink, or dirt on the slit
glass. The slit glass is the narrow slit of glass normally to the
left of the large rectangle piece of glass. If there is white-out on
the glass you can normally clean it off with your finger nail. If it
is just dirt or dust it normally can be wiped off with a dry soft
cloth. If it is ink you will probably need a slightly damp cloth to
clean it. If you use a glass cleaner use something that doesn't have
ammonia in it. Never spray or apply anything directly to
the machine, always apply it to a clean lint free cloth and then use
the cloth to clean.
First from your telephone call the number you are faxing. If you
hear a recording, if someone answers, if the number just rings and
doesn't pick up, or if you hear anything else other than a fax tone
(a load squealing sound); then your fax is most likely fine and the
problem is that you have the wrong fax number or there is a problem
with the other fax. If this is not the case check and make sure your
fax telephone line is plugged into the proper jack on your fax. Most
fax machines have two phone jacks located next to each other, the
second is for an extension phone. If you are plugged into the wrong
jack you maybe able to send but not receive or visa versa.
First record the error exactly as it is in the display incase you
need to refer to it. Next check your operators manual to see if the
error is referenced there, if it is follow the instructions in your
operators manual. If your operators manual doesn't give you answer
try opening and closing the cover to see if it clears. If that
doesn't clear thee error turn off the machine and unplug the power
cord for about 60 seconds. Plug the power cord back in and turn the
machine on. If you are still getting the error call for service.
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